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PRIVACY POLICY CMW Investigations, LLC P.O. Box 1734 Show Low, AZ 85902 Phone: (928) 537-1961 Effective Date: January 1, 2026 --- 1. Introduction CMW Investigations, LLC (“Company,” “we,” “our,” or “us”) is committed to protecting the privacy and confidentiality of our clients, subjects of investigations, and all individuals whose information we handle. This Privacy Policy outlines how we collect, use, safeguard, and disclose information in the course of providing private investigative services. --- 2. Information We Collect - We may collect the following types of information: a. Personal Information - Names, addresses, phone numbers, email addresses - Dates of birth, Social Security numbers (when legally obtained) - Employment and financial information (as relevant to investigations) b. Case-Related Information** - Surveillance data (photos, videos, audio where legally permitted) - Background information and public records - Statements, reports, and investigative findings c. Client Information** - Contact details and billing information -Case instructions and communications --- 3. How We Collect Information Information is collected through: - Direct communication with clients -Public records and databases -Surveillance and field investigations conducted in compliance with applicable laws -Third-party sources, where legally permissible --- 4. Use of Information We use collected information strictly for legitimate business purposes, including: - Conducting private investigations - Preparing investigative reports - Communicating with clients - Complying with legal and regulatory requirements - Billing and administrative purposes --- 5. Confidentiality and Data Protection CMW Investigations, LLC maintains strict confidentiality standards: - All case information is treated as confidential - Access to information is limited to authorized personnel only - Physical and electronic safeguards are implemented to protect data - Records are stored securely and retained only as long as necessary --- 6. Disclosure of Information We do not sell or share personal information except in the following circumstances: - With the client who has retained our services - As required by law, subpoena, or court order - To legal counsel representing the client - When necessary to complete an investigation and legally permissible --- 7. Legal Compliance All investigations conducted by CMW Investigations, LLC comply with: -Applicable federal laws -State of Arizona laws and regulations -Local and tribal jurisdiction requirements where applicable We do not engage in unlawful surveillance, trespassing, or violations of privacy rights. --- 8. Data Retention We retain records only for as long as necessary to (5 years): - Fulfill the purpose of the investigation - Meet legal, regulatory, or contractual obligations After this period, records are securely destroyed or archived. --- 9. Your Rights Depending on applicable law, individuals may have the right to: - Request access to personal information (where legally permissible) - Request correction of inaccurate information - Request deletion of information, subject to legal limitations Requests may be submitted using the contact information below. --- 10. Third-Party Links and Services Our services may involve third-party databases or resources. We are not responsible for the privacy practices of those external sources but use them in compliance with applicable laws. --- 11. Updates to This Policy We reserve the right to update this Privacy Policy at any time. Updates will be posted with a revised effective date. --- 12. Contact Information For questions regarding this Privacy Policy or data handling practices, please contact: CMW Investigations, LLC P.O. Box 1734 Show Low, AZ 85902 Phone: (928) 537-1961 Data Sharing • Customer data is not shared with 3rd parties for promotional or marketing purposes. • Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data. CMW investigations llc Messaging Terms and Conditions 1. The messaging program consists of general conversational messaging to answer questions and provide support to customers, communicating with students/staff. 2. You can cancel the SMS service at any time. Just text 'STOP' to the phone number from which you received messages. After you send the SMS message 'STOP' to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again. 3. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at investigate@cmwpi.com. 4. Carriers are not liable for delayed or undelivered messages. 5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. 6. If you have any questions regarding privacy, please read our privacy policy contained in the rest of this document/page. End of Privacy Policy |